Frequently Asked Questions
For queries about birthday cake collection, questions about wedding cake orders, here are the answers

Where are you?

I am in Pudsey, Leeds, West Yorkshire. Pudsey is right on the border of Leeds and Bradford.

 

My address for collections is Teasel Bank, LS28 8DP, but please note I'm a home-based business and not a shop so visits are strictly by appointment.

Do you deliver?

Yes absolutely! For orders over £100 local delivery is free of charge. Local is within 5 miles driving distance. Additional distance is charged at £1 per mile and I can deliver across the North of England.

 

For orders valued under £100 the delivery charge is £1 per mile. 

Please include your delivery postcode when you get in touch so I can include any delivery costs in your quote.

Who the heck is Cupcake Crumbs?

Cupcake Crumbs was the name of my business for over 10 years, but like all good things it has evolved, and was relaunched as Cake It So in 2021.  A few occasions of the previous name remain in watermarks and reviews etc, but rest assured this is all still me!

Is the kitchen registered?

Yes it is, and fully insured. You can check the 5* hygiene rating on the Food Standards Agency website

When should I place my order?

As far in advance as possible, even if you haven't decided on design. I only take limited bookings because there is a limit to how many cakes I can create each week. Some busy weeks can be fully booked over 18 months in advance but I do sometimes have space at short notice so it's always worth checking with me,

I'm not too sure what I want, can you help?

I would love to. Once you've decided on your theme I'll suggest some options based on your budget and size requirements, and we will work together from there to create a cake that is uniquely you.

The design I'd like isn't shown in your gallery?

Great! No, really, that means we can design a cake that fits you perfectly, and nobody has ever had before.

Can you provide a gluten free / nut free / other-free cake?

Nuts, gluten and other allergens are handled in the kitchen and due to the nature of my domestic kitchen set up I cannot guarantee that any cake is free from these allergens. If one of your guests has a specific allergy I would recommend buying a separate free from cake from a high street retailer such as a supermarket, and have this served separately to your main cake. 

How many portions do I need?

Generally speaking around the same numbers of guests that you expect. You know your friends and family best though, and whether they are more likely to pass on the cake (strange but true!) or go back for seconds.

Sounds great but can I read the small print?

Of course, and I encourage you to do so, I promise they're not too long: terms and conditions are available here

That's all great but I have another question...

Fantastic, you can get in touch here and I'll get back to you ASAP, and usually within 24 hours.